Presenting a Social Capital Model Based on Human Resource Management Efficiency in the Health System

Nikkhesal, Mahboobeh; Shaki, Mohamad Hasan; Jafari Kelarijani, Seyed Ahmad

doi:10.48308/jep.2026.240951.1240

Presenting a Social Capital Model Based on Human Resource Management Efficiency in the Health System

Articles in Press

Document Type : Original Article

Authors

Department of Management, QaS.C., Islamic Azad University, Qaemshahr, Iran.

10.48308/jep.2026.240951.1240

Abstract

Efficient human resource management (HRM), defined as the ability to achieve organizational goals with optimal use of resources, and social capital, encompassing networks, trust, and collaborative relationships, are two critical factors for the success of health systems. This study aims to develop a conceptual model illustrating how social capital influences HRM efficiency in the health system. From an objective perspective, the study is classified as applied research, as its findings can provide practical solutions for improving performance indicators and addressing HR challenges in healthcare organizations. Methodologically, the study employed a mixed-methods approach with a descriptive-survey design to comprehensively examine the relationship between social capital and HRM efficiency at Babol University of Medical Sciences. The research was conducted in two phases. In the qualitative phase, data were collected through semi-structured interviews with 10 managers and faculty members with at least seven years of relevant experience. Key concepts were extracted via content analysis and transformed into standardized questionnaire items. In the quantitative phase, the finalized questionnaire adapted from the Nahpit and Ghoshal model and validated by experts was distributed among the entire target population of 350 managers across different university departments. A sample of 183 participants was selected using simple random sampling, and reliability was confirmed with a Cronbach’s alpha of 0.919. Data were analyzed using SPSS 26 and AMOS 24 software. The results indicated that the proposed conceptual model demonstrated a good fit and that social capital has a significant positive effect on enhancing HRM efficiency in the health system. The findings highlight the importance of fostering trust, collaboration, and knowledge-sharing networks to optimize human resource performance in healthcare organizations

Keywords

References

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